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Context Help

If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will open. It includes exhaustive info about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide assortment of tutorial video clips clarifying how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, examine our extensive FAQ database, which contains questions asked by real individuals and offers practical solutions. We frequently update our FAQ section with new entries in order to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can contact our great team of technical support engineers available 24/7 and eager to assist you with any query. Each support ticket you open will be replied to within sixty minutes (the average support ticket response time is just twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 49261

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com